What is Managed IT Services? | onPlatinum ICT

What is Managed IT Services?

What is Managed IT Services?

Most IT companies offer the ‘break-fix’ and ‘pay-by-the-hour’ IT support models. An example of these models is where you laptop breaks and you would then call IT support to fix it. The problem with these models is that they are costly.

It could cost from $200 upwards just to be told to turn the computer off and on again and wholah the laptop is working again.

How many of us have been caught out by this?

Here’s the thing. These models not only cost… ALOT, but they are also outdated and can hinder your business productivity.

Here’s the solution.

Our managed IT service provides comprehensive management and maintenance of your entire IT infrastructure. Put simply we manage everything from your phone systems, data backup, cloud computing, printing – pretty much everything you could need to run a business.

So, it is worth looking into?

Without tooting out own horn, yes. We do everything in the background to ensure you can go to work each day and not have to deal with software updates or waste time and money trying to fix your computer when we do it without you even knowing about it.

Consider this, 92% of our maintenance work is conducted remotely before our clients are aware that there is an issue. We are committed to providing your business with instant expertise, support and management delivered when and where you need it the most, with the aim of same day resolution.

If you have any questions or would like more information regarding this topic, please contact us by phoning 1300 428 667 or click here.

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