5 Advantages of Using Managed Services

Posted on: February 20th, 2019

Managed Services Providers are responsible for ongoing management and maintenance of technology infrastructure. They provide end-user support and service guarantees. For businesses, the cost of hiring qualified IT staff, purchasing infrastructure and keeping systems secure and up to date can be costly.

Utilising Managed Services can provide many benefits to an organisation, including:

1. Freeing up IT staff

It’s highly likely that your IT department is already busy. By outsourcing infrastructure maintenance to a Managed Service Provider, IT staff can focus on staff support and internal projects. Complex IT decisions no longer preoccupy them.

2. Greater Scalability

Managed Services make it easier to scale rapidly as it eliminates the need to train staff and provide them support for new technologies. Managed service providers will have the expertise and resources to implement new projects quickly.

3. Fast Problem Resolution

It is inevitable that problems will arise with technology. This results in limited work being completed by the IT department, as they will be resolving issues. Managed Services come with support and guarantees, meaning that help will be available, and problems resolved efficiently. At onPlatinum ICT, we believe in “Same Day Resolution” and strive to have our client’s issues solved within 24 hours of ticket lodgement.

4. Compliance and Security

For businesses, there are many rules they must comply with concerning technology, privacy and reporting. Organisations are regularly audited to ensure they are meeting standards and requirements within their IT. Additionally, new security threats are arising daily. Managed Service Providers understand these requirements and risks fully and will ensure that your systems and processes are up to date and secure.

5. Monthly Costs

IT infrastructure is very costly, with large upfront payments required to purchase networks, storage, and security. Further costs arise when problems emerge. You can budget efficiently with managed services, as costs are broken down into fixed monthly payments instead of large upfront expenses. Companies know exactly how much they will be required to pay over their contract.

Managed Services provide many advantages to companies. They ensure businesses are running efficiently and not wasting time and resources in managing IT.

Still unsure if Managed IT Services are right for your company? Get in touch with us today.


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WHAT OUR CLIENTS SAY

onPlatinum ICT is unique in their product and service offering and have fulfilled our need to find a single vendor that would complete all of our information, technology and communication requirements. After dealing with onPlatinum ICT for in excess of 5 years we have nothing but praise and support for them as our preferred technology partner.

Brett Frizelle - CEO, Frizelle Sunshine Automotive

 

As a client since 2013, onPlatinum look after our business fibre internet, call centre phone systems, cloud and office printers. From service, sales and accounts all departments are easy and hassle free to deal with. We would have no hesitation recommending them other businesses who value service and effective IT. onPlatinum are always the first company we recommend to our clients who are looking for assistance with their ICT.

Travis Barlow - Managing Director, Vodafone Business Centre

 

onPlatinum ICT has become a core component of our business functionality. We utilise a suite of services from internet connection, cloud computing and a hosted phone system, enabling us to save on resources. Simply put, onPlatinum ICT is the perfect fit for us.

Bernie Hogan – Chief Executive, Queensland Hotel Association (QHA)

 

Being a franchise network, we at First Class Accounts understood the importance of a mobilised workforce. onPlatinum ICT implemented cloud computing virtually seamlessly, allowing us to work anywhere and on any device at any time.

Debbie Stanton - General Manager, First Class Financial Group

onPlatinum ICT is leading the way in innovative technology and we jumped at the opportunity to partner with them. They now provide us with integrated communication and technology services that we believe are enhancing our business operations.

Steve Foley - Chief Executive Officer, Coral Homes

 

 

 
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