Is It Time to Outsource Your IT?

Posted on: October 15th, 2019

There comes a point in time for every business where they ask themselves: is it time to outsource our IT? Business owners gradually find themselves spending more time working in the business, not on growing it. Outsourcing your IT is a fantastic way to alleviate the responsibilities of an often non-core business function, leveraging the expertise of a Managed Service Provider (MSP). More than a third of small businesses currently outsource a business process, and over half are looking to outsource this year. If you think it might be time to outsource your IT, ask yourself the following questions:

Is IT taking time away from you?

Outsourcing allows you to free up time your staff are otherwise spending on technical issues. This will enable them to focus on more business-critical tasks, concentrating on growing and improving the business. Employees will no longer waste time with technology issues, and if they do arise then your provider is just a phone call away.

Are your IT staff overwhelmed?

If you are finding your IT staff are overwhelmed and working at full capacity, you probably want to outsource your IT. Many internal IT departments spend their days helping other staff with issues and maintaining the network or infrastructure. By investing in outsourced IT support, your IT team will have time to focus on strategic projects and innovation that will help your business grow.

Is there a skills gap?

Are you finding that you don’t have the in-house expertise to maintain your IT systems? Technology is continually evolving, and there is a need for continuous education to stay up to date. Small, internal IT teams have difficulty finding time to further their skillsets which can lead to challenges or delays. Outsourcing will ensure that your IT is looked after by an expert who can give it 100% of their focus.

Is in-house IT costing you a fortune?

Reducing costs is the number one reason why companies choose to outsource. Many small to medium businesses find that maintaining in-house support and purchasing hardware upfront, such as printers or computers, can be a very costly investment. You can get the support you need through a MSP to help maintain and manage your IT systems, paying monthly fees instead of large lump sums.

Work with a Managed Service Provider, like onPlatinum ICT, to outsource your IT and take advantage of our expertise to scale your business. Find out more about our Managed Services here


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WHAT OUR CLIENTS SAY

Condev Construction pride ourselves on quality construction and building lasting relationships. When considering a new ICT company, we looked beyond IT. We deliberately build long term partnerships with companies that share our corporate culture and ethos. Not only are onPlatinum leading the way with innovative technology and strategic business solutions they are the right business partner for Condev, and we are excited to be working together on many projects that fall outside of the ‘traditional’ ICT arena.

Glenn Cream, Director of Business, Systems and Compliance, Condev Construction

 

As a client since 2013, onPlatinum look after our business fibre internet, call centre phone systems, cloud and office printers. From service, sales and accounts all departments are easy and hassle free to deal with. We would have no hesitation recommending them other businesses who value service and effective IT. onPlatinum are always the first company we recommend to our clients who are looking for assistance with their ICT.

Travis Barlow - Managing Director, Vodafone Business Centre

 

onPlatinum ICT has become a core component of our business functionality. We utilise a suite of services from internet connection, cloud computing and a hosted phone system, enabling us to save on resources. Simply put, onPlatinum ICT is the perfect fit for us.

Bernie Hogan – Chief Executive, Queensland Hotel Association (QHA)

 

Being a franchise network, we at First Class Accounts understood the importance of a mobilised workforce. onPlatinum ICT implemented cloud computing virtually seamlessly, allowing us to work anywhere and on any device at any time.

Debbie Stanton - General Manager, First Class Financial Group

On Platinum is the company we have chosen to partner with in developing, delivering and maintaining our IT infrastructure. From the beginning, the onPlatinum team, from Management to Help Desk technicians, have sought to understand and respond to the unique needs of our business. We value the integrity and expertise they offer.

Laurel Shanley,Chief Executive Officer, K.M.Smith Funeral Directors

 

 

 
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