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Managed IT Services - Everything you need

Everything you need.

With 24/7 monitoring in by our million-dollar infrastructure,
98% of issues are fixed before you know!
IT that works as hard as you do.

With 24/7 monitoring in by our million-dollar infrastructure,
98% of issues are fixed before you know!
IT that works as hard as you do.

With 24/7 monitoring by our million-dollar infrastructure,
98% of issues are fixed before you know!
IT that works as hard as you do.

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onPlatinum Managed IT Services - Everything you need. One simple investment.

onPlatinum Managed IT Services is a proactive approach to helping you with the everyday management of your IT. We offer proactive support and fast response times to keep your team working.

We manage and monitor your systems remotely, eliminating the headaches and stress associated with system failures. Downtime is expensive.

As an onPlatinum Managed IT Service client your IT system is stable, you will experience increase productivity and lower your ongoing IT costs.

Our professional team of Australian based technicians monitor and manage your entire system and are only a call away if you need.

Managed IT Services by onPlatinum include;

Managed IT Services Gold Coast

Same Day Resolution

  • Aim to have all issues resolved within 24 hours or less
  • Priority scale based on impact of your issues
  • Keeps downtime to a minimum

Gold Coast Managed IT Services

Backup & Log Monitoring

  • Protect your data and intellectual property
  • Backed up in multiple locations on a schedule that suits
  • Monitored to ensure you can access the data if needed

Managed IT Services Brisbane

24/7 Monitoring

  • 24/7 monitoring by our million-dollar infrastructure
  • Network and hardware are checked for dips in performance
  • 98% of issues fixed before you know

Brisbane Managed IT Services

Predictable Fixed Fee

  • One simple monthly invoice
  • Covers all your ICT needs

Managed IT Services Sydney

Support Your Team

  • Our team builds relationships with your team
  • Increased morale and productivity

Sydney Managed IT Services

Automatic Security Updates

  • Automatic updates of the latest security upgrades
  • Protection against viruses, malware and ransomware
  • Keeps your files, folders and system secure

Managed Services

Single Point of Contact

  • Never have to call multiple supplier again
  • One call to us for any issues
  • We call third party suppliers if required

Managed IT

Regular Reviews

  • Dedicated client manager
  • Continually review and refine your systems
  • Advice from bird’s eye view of business and internal systems

Read more about our Managed IT Services

Advantages Managed IT Services
 
 

WHAT OUR CLIENTS SAY

Condev Construction pride ourselves on quality construction and building lasting relationships. When considering a new ICT company, we looked beyond IT. We deliberately build long term partnerships with companies that share our corporate culture and ethos. Not only are onPlatinum leading the way with innovative technology and strategic business solutions they are the right business partner for Condev, and we are excited to be working together on many projects that fall outside of the ‘traditional’ ICT arena.

Glenn Cream, Director of Business, Systems and Compliance, Condev Construction

 

As a client since 2013, onPlatinum look after our business fibre internet, call centre phone systems, cloud and office printers. From service, sales and accounts all departments are easy and hassle free to deal with. We would have no hesitation recommending them other businesses who value service and effective IT. onPlatinum are always the first company we recommend to our clients who are looking for assistance with their ICT.

Travis Barlow - Managing Director, Vodafone Business Centre

 

onPlatinum ICT has become a core component of our business functionality. We utilise a suite of services from internet connection, cloud computing and a hosted phone system, enabling us to save on resources. Simply put, onPlatinum ICT is the perfect fit for us.

Bernie Hogan – Chief Executive, Queensland Hotel Association (QHA)

 

Being a franchise network, we at First Class Accounts understood the importance of a mobilised workforce. onPlatinum ICT implemented cloud computing virtually seamlessly, allowing us to work anywhere and on any device at any time.

Debbie Stanton - General Manager, First Class Financial Group

On Platinum is the company we have chosen to partner with in developing, delivering and maintaining our IT infrastructure. From the beginning, the onPlatinum team, from Management to Help Desk technicians, have sought to understand and respond to the unique needs of our business. We value the integrity and expertise they offer.

Laurel Shanley,Chief Executive Officer, K.M.Smith Funeral Directors

 

 

 
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