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Everything you need.

With 24/7 monitoring in by our million-dollar infrastructure,
98% of issues are fixed before you know!
IT that works as hard as you do.

With 24/7 monitoring in by our million-dollar infrastructure,
98% of issues are fixed before you know!
IT that works as hard as you do.

With 24/7 monitoring by our million-dollar infrastructure,
98% of issues are fixed before you know!
IT that works as hard as you do.

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onPlatinum Managed IT Services - Everything you need. One simple investment.

onPlatinum Managed IT Services is a proactive approach to ensuring that your information, communications and technology are working all the time.

We manage and monitor your systems remotely, eliminating the headaches and stress associated with system failures. Downtime is expensive.

As an onPlatinum Managed IT Service client your IT system is stable, you will experience increase productivity and lower your ongoing IT costs.

Our professional team of Australian based technicians monitor and manage your entire system and are only a call away if you need.

Same Day Resolution

  • Aim to have all issues resolved within 24 hours or less
  • Priority scale based on impact of your issues
  • Keeps downtime to a minimum

Backup & Log Monitoring

  • Protect your data and intellectual property
  • Backed up in multiple locations on a schedule that suits
  • Monitored to ensure you can access the data if needed

24/7 Monitoring

  • 24/7 monitoring by our million-dollar infrastructure
  • Network and hardware are checked for dips in performance
  • 98% of issues fixed before you know

Predictable Fixed Fee

  • One simple monthly invoice
  • Covers all your ICT needs

Support Your Team

  • Our team builds relationships with your team
  • Increased morale and productivity

Automatic Security Updates

  • Automatic updates of the latest security upgrades
  • Protection against viruses, malware and ransomware
  • Keeps your files, folders and system secure

Single Point of Contact

  • Never have to call multiple supplier again
  • One call to us for any issues
  • We call third party suppliers if required

Regular Reviews

  • Dedicated client manager
  • Continually review and refine your systems
  • Advice from bird’s eye view of business and internal systems

 
 

WHAT OUR CLIENTS SAY

onPlatinum ICT is unique in their product and service offering and have fulfilled our need to find a single vendor that would complete all of our information, technology and communication requirements. After dealing with onPlatinum ICT for in excess of 5 years we have nothing but praise and support for them as our preferred technology partner.

Brett Frizelle - CEO, Frizelle Sunshine Automotive

 

As a client since 2013, onPlatinum look after our business fibre internet, call centre phone systems, cloud and office printers. From service, sales and accounts all departments are easy and hassle free to deal with. We would have no hesitation recommending them other businesses who value service and effective IT. onPlatinum are always the first company we recommend to our clients who are looking for assistance with their ICT.

Travis Barlow - Managing Director, Vodafone Business Centre

 

onPlatinum ICT has become a core component of our business functionality. We utilise a suite of services from internet connection, cloud computing and a hosted phone system, enabling us to save on resources. Simply put, onPlatinum ICT is the perfect fit for us.

Bernie Hogan – Chief Executive, Queensland Hotel Association (QHA)

 

Being a franchise network, we at First Class Accounts understood the importance of a mobilised workforce. onPlatinum ICT implemented cloud computing virtually seamlessly, allowing us to work anywhere and on any device at any time.

Debbie Stanton - General Manager, First Class Financial Group

onPlatinum ICT is leading the way in innovative technology and we jumped at the opportunity to partner with them. They now provide us with integrated communication and technology services that we believe are enhancing our business operations.

Steve Foley - Chief Executive Officer, Coral Homes

 

 

 
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